We ship worldwide with Tracking Number.
KPOPCLOUD offers STANDARD SHIPPING for all the orders. We usually ship through e-Packet to the next countries: United States, Canada ,Australia, Britain ,France, Russia, Ukraine, Saudi Arabia, Israel, Norway,Germany,Brazil,South Korea ,Malaysia,Singapore, New Zealand,Denmark, Switzerland, Belgium, Austria,Hungary ,Luxembourg, the Netherlands, Italy, Poland, Sweden,Turkey ,Finland, Mexico, Portugal, Ireland.
For the other countries we ship through Hong Kong Registered Airmail or China Post Registered Airmail.
All items will be shipped out within 5~10 business days once the payment has been cleared.
North America: 10~25 business days
UK, Europe, Australia: 15~35 business days
Asia: 7~20 business days
Mexico: 18~25 business days
Other Countries: +40 business days
KPOPCLOUD shall not be liable for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. KPOCLOUD is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
HOW MUCH DOES SHIPPING COST?
For items like Cases, Jewelry, etc $3.5 USD. For Clothes $8USD. You just pay one shipping fee for the whole order, not for each item!
CUSTOMS AND DUTIES
Please note that import duties, taxes and charges aren't included in the item price. Charges are buyer's responsibility.
KPOPCLOUD is not responsible for destination country tax and/or duty charge if incurred. You will be responsible for any restrictions, duties, taxes, and any other fees collected from the destination country.
DO YOU PROVIDE TRACKING NUMBER?
Yes, we do (:
FOR U.S. CUSTOMERS
USPS website showed the tracking status as ' Origin is preparing shipment'. When I called to USPS, I have been told that the package is still in origin place. Does it mean that the package has not dispatched?
The status of 'origin is preparing shipment' shown in USPS website actually means that the package has arrived in US inbound. It also means that the local postal service is preparing to dispatch the package and it should arrive at your doorstep shortly Your patience is greatly appreaciated.
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